The Fact About AI Chatbots for the Retail Industry That No One Is Suggesting
86% of users count on chatbots to normally have an option to transfer to your Reside agent. (Aspect Client Encounter Index)Gen AI chatbots do the job by recognizing the intent of a consumer’s concept. An LLM agent—the system the chatbot relies on for its reasoning engine—processes the customer’s information and is also then connected to man